Política de privacidad

Privacy Policy

Rent-A-Power LLC
6060 NW 84th Ave, Miami, FL 33166, USA
Tel: 786-906-8227 · 305-342-3675
Effective Date: [Agosto, 2025]

1) Scope

This Privacy Policy explains how Rent-A-Power LLC (“Rent-A-Power,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information obtained through our website/landing page, contact and quote forms, phone calls, WhatsApp interactions, and advertising channels (together, the “Services”). By using the Services, you agree to this Policy.

2) Notice at Collection (What We Collect & Why)

We may collect the following categories of personal information for the purposes listed below. We retain data only as long as reasonably necessary for the stated purposes or as required by law (see “Retention”):

  • Identifiers & Contact Data: name, company, email, phone/WhatsApp, city/location.
    Purpose: respond to inquiries and quotes; schedule delivery/installation; customer support; service updates; marketing with consent.

  • Project/Service Data: dates and hours of operation, address of service, loads/equipment to power, messages you provide.
    Purpose: size recommendations (kW), job planning, on-site installation, refueling and support.

  • Communications Records: call logs, emails, WhatsApp messages and metadata.
    Purpose: customer service, quality assurance, dispute resolution.

  • Internet/Device Data: IP address, device and browser type, pages viewed, referral URLs, cookies, pixels, and similar technologies.
    Purpose: site functionality, analytics, security/fraud prevention, and advertising/measurement.

  • Commercial Information: quotes requested, services purchased, dates, and transaction details (we do not store full payment card numbers on our site; any processor used will handle them securely).
    Purpose: provide and support the Services, billing and accounting.

We do not intentionally collect sensitive personal information. Please avoid sharing it.

3) Sources of Information

  • Information you provide via web forms, email, phone, or WhatsApp.

  • Automated collection via cookies, SDKs, and pixels (e.g., Google Analytics, Meta Pixel).

  • Service providers and partners who help us deliver the Services (hosting, CRM, field service/logistics, communications, analytics, advertising, and payment processing).

4) How We Use Personal Information

  • To respond to inquiries and provide quotes/recommendations.

  • To deliver, install, commission, and support temporary power solutions (including refueling).

  • To communicate about your request or our Services (including via WhatsApp, email, and phone).

  • To perform analytics, improve the site and campaigns, and maintain security.

  • To comply with legal obligations and enforce our terms.

5) Cookies, Analytics & Advertising

We use first- and third-party cookies/pixels for site operation, analytics, and advertising/remarketing. You can manage non-essential cookies through your browser settings and (if implemented) our cookie banner. We may not respond to every “Do Not Track” signal, but we will honor Global Privacy Control (GPC) where required. For details, see our [Cookie Policy].

6) Disclosures of Personal Information

We disclose personal information to:

  • Service providers/processors acting on our behalf (hosting, email/SMS/WhatsApp communication, CRM, analytics, advertising platforms, logistics/refueling, payment processors).

  • Authorities or third parties when required by law, to protect rights and safety, or in connection with a business transaction.

We do not sell personal information for money. We may “share” personal information for cross-context behavioral advertising as defined by California law. You may opt out (see “Your Privacy Rights”).

7) Retention

  • Prospects/inquiries: up to 24 months from last interaction.

  • Service/transaction records and invoices: up to 7 years or as required by law.
    After these periods we delete or de-identify information.

8) Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object, or receive a copy of your personal information, and to opt out of targeted advertising.

  • California (CPRA): rights to know/access, correct, delete, opt out of sale/share, and limit use of sensitive information. To exercise: use [Your Privacy Choices / Do Not Sell or Share My Personal Information] or contact us (see “Contact Us”). We will verify your request and may use an authorized agent with proper authorization.

  • EU/UK (GDPR): rights to access, rectification, erasure, restriction, portability, and objection; you may lodge a complaint with your local supervisory authority. Our legal bases include consent, contract, legitimate interests, and legal obligations.

  • Marketing: You can opt out of marketing emails or WhatsApp at any time (reply “STOP” on WhatsApp or use the unsubscribe instructions).

9) International Transfers

We process information primarily in the United States. If data is transferred internationally, we rely on appropriate safeguards (e.g., contractual protections) as required by applicable law.

10) Security

We implement reasonable administrative, technical, and physical measures (e.g., TLS encryption, access controls, least-privilege practices). No method is 100% secure; if we learn of a significant incident, we will notify you as required by law.

11) Children’s Privacy

Our Services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us to request deletion.

12) Third-Party Links & WhatsApp

Our site may link to third-party sites/services (including WhatsApp). Their privacy practices govern their use of your data. When you click our WhatsApp button/link, WhatsApp LLC’s terms and privacy policy also apply.

13) Changes to This Policy

We may update this Policy to reflect legal, technical, or business changes. We will post the updated version with a new Effective Date. Material changes will be highlighted when required.

14) Contact Us

For questions or to exercise your rights:
Email: [info@rent-a-power.com]
Mail: Rent-A-Power LLC, 6060 NW 84th Ave, Miami, FL 33166, USA
Phone/WhatsApp: 786-906-8227 · 305-342-3675